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FAQs – FURNITUREMALL

FAQs

Sales QUESTIONS

Do you have an online catalog of your furniture products?

Yes, we offer an extensive online catalog showcasing our furniture products with detailed descriptions, images, and specifications for easy browsing and selection

What materials are your furniture made from?

Our furniture is crafted from high-quality materials such as solid wood, genuine leather, fabric upholstery, metal accents, and other premium materials, ensuring both durability and style.

Can I request fabric or material samples before making a purchase?

Absolutely! We understand the importance of seeing and feeling materials firsthand. Contact us to request fabric or material samples, or visit our showroom to explore options in person.

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How often do you update your inventory with new collections?

We regularly introduce new collections and products to keep our inventory fresh and up-to-date with the latest trends and designs in furniture. Be sure to check back frequently or subscribe to our newsletter for updates on new arrivals..

Technical QUESTIONS

Do I need to schedule an appointment to visit the showroom?

No, appointments are not required.

Are all items displayed in the showroom available for immediate purchase, or are some made-to-order?

Some items are available for immediate purchase, while others may be made-to-order. Please inquire for specific details.

Do you offer delivery and installation services for furniture purchased from the showroom?

Yes, we offer delivery and installation services for all showroom purchases.

Are your product pages equipped with high-resolution images and zoom functionality?

Absolutely, each product page features high-quality images that can be zoomed in for a closer look, providing customers with a detailed view of our furniture pieces.

Billing QUESTIONS

What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and cash payments for in-store purchases.

Is it safe to make online payments on your website?

Yes, we prioritize the security of our customers’ payment information. Our website is equipped with SSL encryption to ensure secure transactions, and we comply with industry standards for data protection.

Are there any additional fees or charges associated with my purchase?

We strive to be transparent about any additional fees or charges. Shipping fees, taxes, and optional assembly services may apply depending on your location and the nature of your order. These will be clearly communicated to you during the checkout process.

Can I make changes to my order after it has been placed?

We understand that circumstances may change. Please contact our customer service team as soon as possible to discuss any changes or modifications to your order. We will do our best to accommodate your request, although changes may be subject to availability and may affect the total cost of your order.

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Do you have more questions?